Want to work remote in the US Real Estate Industry? Do you love helping people, staying organized, and turning a stressful situation into a smooth solution? Are you someone who brings calm, clarity, and kindness-even when things get busy?

If you said "yes," you might be exactly who we're looking for!

GC Realty & Development is hiring a Resident Relations Specialist-a friendly, focused team player who's ready to support our residents with excellent service and a positive attitude, every single day.

What You'll Do:
As the first point of contact for our residents, you'll be the go-to person for questions, concerns, and move-out support. Your job is to make their experience smoother, easier, and more positive-while keeping everything running behind the scenes.

You'll:

• Respond to calls, emails, texts, and chats with helpful, upbeat communication

• Manage move-out logistics and make sure every step is wrapped up properly

• Keep our systems up to date with clear and accurate records

• Create and assign tasks through platforms like Podio and our Comms App

• Collaborate with internal teams so nothing falls through the cracks

• Help identify patterns and suggest ways to improve our processes

You'll Shine in This Role If You:

• Stay cool and kind under pressure

• Follow through quickly and thoroughly

• Are comfortable using tech tools to stay organized and efficient

• Communicate clearly and warmly (English fluency required)

• Spot details others miss and love finding solutions

• Enjoy being part of a supportive team that's always improving

What We Offer:

$5-$7 USD/hour, based on experience
Fully remote role (quiet, dedicated home workspace required)
Full-time schedule: Monday-Friday, 8 AM-5 PM CST
Training & mentorship from a collaborative leadership team
A culture where people own it, support each other, and have fun doing great work

What You'll Bring:
1-3+ years of customer service or administrative experience
Great communication skills-both written and verbal
Ability to prioritize and multitask with calm confidence
Familiarity with CRMs, email platforms, or task tracking tools
A natural drive to help others and make things better

Come Join the GC Realty Team

With over 20 years of industry experience and a reputation for doing things differently, GC Realty is all about creating better outcomes-for our clients, our residents, and our team.

If you're ready to bring heart, hustle, and a whole lot of helpful energy to this role, we'd love to hear from you.

Apply now to be our next Resident Relations Specialist and help us make property management a little brighter-one interaction at a time.

Ready for the challenge? Check out our reputation online and learn more about us through our podcast, Straight Up Chicago Investor or our Glassdoor reviews.