The Role That Keeps Maintenance From Breaking Down

At GC Realty & Development, great maintenance outcomes don't come from heroics - they come from systems, follow-through, and people who own the details.

We're hiring a Remote Maintenance Workflow Controller to strengthen the backbone of our maintenance department. This role focuses on recurring services, workflow accuracy, vendor coordination, and documentation - ensuring our technicians, vendors, and internal teams can execute without friction.

This is not a reactive role. It's for someone who likes things organized, predictable, and done right the first time.

What You'll Own

As a Remote Maintenance Workflow Controller, you'll be responsible for the behind-the-scenes execution that keeps maintenance operations running smoothly across hundreds of properties. Work in a regular office schedule (8 AM - 4 PM CST) without worrying about a daily commute!

Operational Coordination

• Schedule and manage recurring services such as landscaping, snow removal, clean & checks, common area cleaning, boiler on/off, and laundry coin pickups

• Assign vendors by location and service scope to prevent delays or missed visits

• Track service completion and flag issues early before they become escalations

Workflow & System Accuracy

• Maintain clean, accurate records tied to recurring services and work orders

• Manage the maintenance email inbox daily - routing, resolving, and closing loops

• Support service-level tracking to ensure expectations are consistently met

Inventory & Process Support

• Partner with dispatch and technicians to keep shop and van inventory records accurate

• Ensure documentation is complete so downstream billing and reporting are not impacted

• Audit after-hours vendor information to maintain reliable emergency coverage

This Role Is a Fit If You:

• Prefer structured work and clear processes

• Take pride in accuracy and follow-through

• Like preventing problems instead of reacting to them

• Communicate clearly and proactively

• Understand how small details impact large operations

• Don't need reminders to finish what you start

Qualifications

• At least 1 year coordinating vendors, contractors, or service providers

• Strong organizational and time-management skills

• Comfort working in operational systems and following documented workflows

• Solid written and verbal English communication skills

• Ability to manage multiple tasks without losing accuracy

Compensation & Work Setup

• Pay: Starting at $7 per hour

• Work Arrangement: Fully remote

• Requirements: Reliable internet and a distraction-free workspace

About GC Realty & Development

GC Realty & Development is Chicago's premier property management firm, managing single-family homes and small multifamily properties for over 20 years. We're known for being responsive, system-driven, and accountable - internally and externally.

If you're organized, dependable, and enjoy making operations run smoothly, we'd love to hear from you.